RTIC Coolers Reviews

Great 65 qt hard cooler, only issue is why they didn’t install standard hose threads on Drain Plug? Makes it impossible to drain & change water without a heavy move. If they would have put a standard hose thread it would have made life easier to adapt an extension hose with a shut off valve to run to a drain port on boats, instead of flooding my cockpit with water!

I bought my 30 soft side in 2016 when they were doing their initial entry into the market (kickstart) so I paid my money and waited finally it came. Pretty nice and worked good too had to lube the zipper. Never tested it as just wanted it to keep things cool for a couple of hours. Well used it off and on for a couple years and the zipper broke I mean the metal part in half. So I called RTIC and low and behold the 7 year warranty was only for the hard side coolers. Guess what they don’t even have a repair center in th USA nor do they have parts to fix their coolers. Was told to take it to a furniture store to have it worked on! Well let’s say how disappointed I am, not going to bad mouth them but I have a 50 yr old Coleman cooler that still works, just fine, very sad!

What a joke of a company. Two separate companies for online sales and customization. Take forever to respond. Never the same person responding and do not honor delivery on their quotes even though it is there fault for taking so long.

Yes there are a lot cheaper than your other name brands and all I do is drink cold beverages I bought the 20 oz in a 12 oz and they do not keep drinks cold but for a few hours it's nothing like they explained in the product description. I would definitely save up the money spend the extra and get a good quality name brand.